Illustrative provider demo · Fictional business & photography

Back to KSPR Labs ↗
Two people laughing as they make breakfast together in a warm, sunlit kitchen

Illustrative photography

Supported independent living · Western Sydney

A home thatfeels like yours.

Calm, well-kept homes in Penrith, Blacktown and Parramatta, with a steady team who help with the everyday, and step back when you don’t need them.

See available homes Call (02) 5550 0163
Penrith · Blacktown · Parramatta Scroll Illustrative photography

01Our approach

A support worker smiling while slicing banana at a kitchen bench
Illustrative

We keep Stillwell small on purpose. A handful of homes across Western Sydney, a steady team who know your name, and support that stays in the background until you want it.

  • i.

    Small homes

    One to three bedrooms, on ordinary streets, close to shops and transport.

  • ii.

    Steady people

    The same small team, week to week. Faces you know at the door.

  • iii.

    Your routine

    Support shaped around your day, not around a roster.

02Homes

Homes with room to breathe.

Each home is small, quiet and close to the people and places you already know. Ask us what’s coming up. We’ll give you a straight answer.

  1. Illustrative plan01 Illustrative floor plan of the Penrith home: two bedrooms, a bathroom, open-plan kitchen, dining and living, and a rear deck. DECK YOURS BED 1BATHBED 2KITCHENDININGLIVING

    Penrith

    2 bedrooms · Shared living

    A single-storey house with a shared kitchen, a covered deck and a garden that catches the afternoon sun.

    Bedrooms
    2 private
    Living
    Shared
    Outside
    Deck & garden
    Enquire about vacancies at the Penrith home
  2. Illustrative plan02 Illustrative floor plan of the Blacktown apartment: one bedroom, bathroom, laundry, open-plan kitchen and living, and a balcony. BALCONY YOURS BEDROOMBATHKITCHENLIVING

    Blacktown

    1 bedroom · Independent

    A light first-floor apartment of your own, near the station, with support close by when you want it.

    Bedrooms
    1
    Living
    Your own
    Outside
    Balcony
    Enquire about vacancies at the Blacktown home
  3. Illustrative plan03 Illustrative floor plan of the Parramatta home: three bedrooms, a bathroom, an ensuite, open-plan kitchen, dining and living, and a courtyard. COURTYARD YOURS BED 1BED 2BED 3BATHENSKITCHENDININGLIVING

    Parramatta

    3 bedrooms · Shared living

    A bigger family-style home built around a private courtyard, with an ensuite bedroom and space to have people over.

    Bedrooms
    3 private
    Living
    Shared
    Outside
    Courtyard
    Enquire about vacancies at the Parramatta home

Homes, plans and features are illustrative. This fictional provider has no real vacancies.

03A week at home

Ordinary days, done well.

What support can look like across a week. Every plan is different. This is a sample, not a schedule.

Two people planning the week together at a wooden table with a notebook and mugs
Illustrative

Monday · 7:30 am

Mornings, your way.

Coffee first or shower first? We learn your rhythm and keep it. Some people like a hand with the first hour; others just like knowing someone’s nearby.

  • Getting ready at your own pace
  • Reminders you choose, if you want them
  • The week’s plan, stuck on the fridge

A sample week for illustration. Real support is planned with each person.

04What support looks like

Help that fits around you.

Supported independent living and daily living support, explained simply. Here’s how it usually unfolds.

  1. Two people talking and taking notes at a kitchen table

    01

    It starts with a cup of tea.

    We meet wherever you’re comfortable and talk about what a good week looks like to you: what you enjoy, what’s hard, and who matters.

  2. 02

    A plan in your own words.

    Your routines, preferences and goals, written the way you’d say them. Change it whenever you like.

  3. Two people laughing while making breakfast

    03

    The same faces, week to week.

    A small team that gets to know you, rostered around your life. You have a say in who supports you.

  4. A man using a wheelchair and a friend on a walk in the park

    04

    Help that knows when to step back.

    We do things with you, not for you, and step back as your confidence grows.

Everyday support can include

  • Morning & evening routines01
  • Cooking & shopping02
  • Cleaning & laundry03
  • Getting out & about04
  • Appointments & admin05
  • Support overnight06
Two friends, one using a wheelchair, laughing together on a park path
Illustrative photography

05For families & coordinators

No chasing. No surprises.

Whether you’re a parent, a sibling or a support coordinator, you’ll always know who to call and what happens next.

Make a referral (02) 5550 0163
  1. 01

    A reply within one business day

    From a person who knows the homes, not a shared inbox.

  2. 02

    A plain-English home profile

    Rooms, housemates, transport and the support on offer, before you visit.

  3. 03

    A visit before any decision

    Bring whoever you like. Stay for a cuppa. Take your time.

  4. 04

    One contact, start to finish

    The same person from the first call to move-in day.

  5. 05

    Updates, shared the resident’s way

    Families hear what the resident is happy to share, in the way they choose.

06In their words

The little things, noticed.

IllustrativeThese quotes were written for this demo. They are not real reviews, real residents or real outcomes.

They remember I like my toast cut into triangles. It’s a small thing, but it’s my thing.

Resident, Penrith homeIllustrative

“I get a clear update every fortnight, the way my son chose. I never have to chase anyone.”

ParentIllustrative

“One contact, quick answers, no jargon. Referrals were refreshingly easy.”

Support coordinatorIllustrative

07Questions

Plainly answered.

Can’t see your question? Call (02) 5550 0163. We’re happy to talk it through.

Is Stillwell a real provider?

No. Stillwell is a fictional concept created by KSPR Labs to show what a provider website can look like. The business, homes, floor plans, quotes and photography are all illustrative. It isn’t a registered NDIS provider, and it has no real services or vacancies.

What is supported independent living?

Supported independent living (SIL) is help with everyday tasks at home, usually in a shared home, so you can live as independently as you can. What’s funded depends on your NDIS plan and is worked out with you.

Can I visit a home before deciding?

With a real provider, you should always be able to. Bring family, a friend or your coordinator, meet potential housemates and take your time.

Do I have to use your other supports?

No. You choose your providers. A good provider makes it easy to mix and match, and easy to change your mind.

How do I give feedback or make a complaint?

A real provider should explain its feedback and complaints process in plain language, offer more than one way to get in touch and help you reach an advocate. You can also contact the NDIS Quality and Safeguards Commission directly. This fictional site can’t receive a real complaint.

NDIS Commission complaints information ↗ (opens in a new tab)
How has this site been made easier to use?

Clear headings, labelled fields, visible keyboard focus, a skip link, reduced-motion support and the Accessibility button for text size, contrast and spacing. These help. They don’t certify compliance.

08Enquire

Start with a conversation.

Tell us a little about what you’re looking for and how you’d like to talk. We’ll take it from there, at your pace.

Call us(02) 5550 0163

Monday to Friday, 9 am to 5 pm

Demo enquiry form

Demo form. Nothing is sent or stored. Please don’t enter personal, health or NDIS details.

I’m enquiring as
Preferred way to talk

No names, contact details, health information or NDIS numbers are needed.